Privacy Policy

This Privacy Policy explains how Tilde Infotech Solutions Pvt. Ltd. (“tilde”, “we”, “us”) collects, uses, and protects personal information when you use tilde.build or contact us.

If you have any questions about this policy, you can contact us at hello@tilde.build.

1. Information we collect

We collect information you provide directly to us, including:

• your name and email address;
• project or business information you submit through our contact forms;
• information shared when booking a discovery call.

We also collect limited technical and usage information such as IP address, browser type, pages visited, and general analytics data used to improve the Site.

Please do not submit sensitive personal information through the Site or contact forms.

2. Cookies & analytics

We use cookies and analytics tools to understand how visitors use the Site and to improve performance and usability.

Third-party analytics providers may collect usage information according to their own privacy policies. You can disable cookies through your browser settings if you prefer.

3. How we use your information

We use information we collect to:

• respond to enquiries and discuss potential engagements;
• schedule and manage discovery calls;
• operate, maintain, and improve the Site;
• maintain security and prevent misuse;
• comply with legal obligations.

We do not sell your personal information or share it for third-party advertising purposes.

4. Third-party providers

We work with trusted third-party providers that help us operate the Site and communicate with clients, including providers for hosting, analytics, email delivery, and scheduling.

These providers process data according to their own privacy policies and terms.

5. Data security

We use reasonable technical and organisational measures to protect your information, including encrypted connections and trusted infrastructure providers.

Access to submitted information is limited to people who need it to operate the business and respond to enquiries.

6. Data retention

We retain enquiries and related communications for as long as reasonably necessary for business, legal, and reference purposes.

Analytics and scheduling data may be retained according to the policies of the relevant third-party providers.

7. Your rights

Depending on applicable law, you may have rights to access, correct, delete, or object to the processing of your personal information.

To make a request regarding your data, contact hello@tilde.build.

8. International data transfers

We are based in India and may work with service providers located in other countries. As a result, your information may be processed outside your country of residence.

9. Children

This Site is intended for businesses and is not directed at individuals under 18 years of age.

10. Changes to this policy

We may update this Privacy Policy from time to time. Updated versions become effective when posted on the Site.

11. Contact

For privacy-related questions or requests, contact hello@tilde.build.